Job Description

About UOB
UOB provides a wide range of financial services through its global network of branches, offices, subsidiaries, and associates: personal financial services, private banking, commercial and corporate banking, investment banking, corporate finance, capital market activities, treasury services, futures broking, asset management, venture capital management, insurance, and stockbroking services. In Singapore, UOB is a market leader in the credit card and private residential home loan businesses. It is also a key player in loans to small and medium enterprises. In 2011 UOB was named the Best Retail Financial Services Awards Programme. Its asset management arm, UOB Asset Management, is one of Singapore\'s most awarded fund managers with a growing regional presence. UOB is rated among the world\'s top banks, with a rating of Aa1 from Moody\'s and AA- from Standard & Poor\'s respectively.

About GTO
On 1 January 2009, Technology and Operations (T&O) comes together as a new family.

The strategic objective of this move is to allow greater synergies between Technology and Operations to align and address the needs of our business users and the bank\'s customers. The vision is to unify and build an efficient and robust operating platform on a regional level to support the Bank to become a premier regional Bank.

The Group T&O Management team, apart from holding the Group roles, they are also the functional heads for Singapore. In addition, the Business Technology heads will also be the supply managers in providing direct technology services requirements to the non-business-related corporate groups such as Finance, HR, Compliance, Risk Management, etc.

About GIPS-SR
Service Recovery provides IT application services for the Bank. We leverage on best practices in business solutions delivery, design, and development to meet the Bank\'s vision and business objectives.
Our strategy is primarily driven by the long term and short-term business strategies and objectives of the Bank. Our strategic focus is to align IT with the Business, create flexibility and capacity in IT infrastructure, and consolidate for scale, time to market, and risk management.

Job Objectives
The specialized IT Support Analyst (Audit Support) will act as a POC for KL production support system audit request/audit governance. Coordination and follow-ups of all production audit request (applicable for both KL and SG).

Core Key Responsibilities

• Collecting and validating the audit request and artifacts received
• Support multiple audit requests and work with the Production Support teams to provide the required deliverables and info by the required deadlines.
• Coordinate audit activities, e.g., meetings / reviews / walkthrough / approvals for production data requests
• Work with KL and SG support team to gather related artifacts for audit
• Act as System Analyst for Dashboard report or development of dashboards

• 3-5 years working experience with IT development / production support background
• Degree in Computer Science or Information Systems or Engineering or equivalent
• Familiar with SDLC and the deliverables involved in the SDLC phases
• Strong analytical, organizational and time management skills - able to provide basic sanity check, manage and track the deliverables requested.
• Resourceful and a team player and is careful in managing work delivery
• Able to work independently and manage work to meet the internal and external audit deadlines
• Must be able to work well across different organizations and develop good working relationships with all levels and key stakeholders \xe2\x80\xa2 Strong communication skills, both written and verbal
• Hands-on experience with one or more data visualization / reporting tools (Qlik sense, Power BI, Tableau) and certification in any of the process frameworks is a plus
• Able to summarize / produce management reports and build dashboards for information / analysis / reporting
• Proficient in MS SharePoint / PPT / MS Office and strong in Excel

UOB