It Support Assistant

Puchong, Selangor, Malaysia

Job Description

SCMS Business Advisory Hiring! Full Time IT Support Assistant in Selangor, Earn up to MYR 2,800 - Ricebowl
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IT Support Assistant
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MYR2,200 - MYR2,800 Per Month
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Fresh Graduates
Fewer than 20 applicants. You still have a chance!
Posted 4 hours ago o Closing 30 Dec 2025
Fewer than 20 applicants. You still have a chance!
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Requirements

  • Provide day-to-day IT support to office staff, including troubleshooting hardware, software, and networking issues.
  • Set up and configure company laptops, printers, and email accounts (Outlook).
  • Install, update, and maintain software applications used by staff and clients.
  • Provide remote and on-site technical support to clients using SQL Accounting and Payroll software.
  • Conduct SQL software training for new clients or when new modules (e.g. e-Invoice module) are introduced.
  • Perform data backup, restoration, and system updates to ensure data integrity.
  • Monitor and maintain network connectivity and ensure minimal system downtime.
  • Coordinate with external IT vendors or service providers when necessary.
  • Maintain accurate records of IT assets, equipment, and software licenses.
  • Document technical issues, troubleshooting steps, and solutions for internal reference.
  • Assist in software setup, testing, and system implementation when required.
Responsibilities
  • Diploma or Degree in IT, Computer Science, Information Systems, or a related field.
  • Strong troubleshooting and problem-solving skills in both hardware and software.
  • Basic understanding of networking, IP configuration, and remote access tools (e.g., AnyDesk, UltraViewer).
  • Familiarity with SQL Accounting software or similar business systems is an added advantage.
  • Comfortable conducting client training sessions (online or in-person).
  • Good interpersonal and communication skills - able to explain technical matters clearly to non-technical users.
  • Able to work independently, manage multiple tasks, and perform well under pressure.
  • Positive attitude, reliable, and eager to learn new systems or technologies.
  • Fresh graduates are encouraged to apply; training will be provided.
Benefits
  • Training provided for SQL Accounting and Payroll systems.
  • Performance bonus and annual salary review based on performance.
  • Friendly and supportive working environment.
  • 5-day work week (Monday to Friday).
  • Medical and annual leave entitlement according to company policy.
  • Staff activities and team-building events.
  • Exposure to both IT and business/accounting environments, enhancing overall career experience
Skills
Technical Support Troubleshooting Hardware and Software Installation IT Help Desk
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Skills Required

IT
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Job Detail

  • Job Id
    JD1295696
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 2,800 per month
  • Employment Status
    Permanent
  • Job Location
    Puchong, Selangor, Malaysia
  • Education
    Not mentioned