Job Description

SCMS Business Advisory Hiring! Full Time IT Support Assistant in Selangor, Earn up to MYR 2,800 - Ricebowl
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IT Support Assistant
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MYR2,200 - MYR2,800 Per Month
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Fresh Graduates
Fewer than 20 applicants. You still have a chance!
Posted 4 hours ago o Closing 30 Dec 2025
Fewer than 20 applicants. You still have a chance!
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Requirements

• Provide day-to-day IT support to office staff, including troubleshooting hardware, software, and networking issues.
• Set up and configure company laptops, printers, and email accounts (Outlook).
• Install, update, and maintain software applications used by staff and clients.
• Provide remote and on-site technical support to clients using SQL Accounting and Payroll software.
• Conduct SQL software training for new clients or when new modules (e.g. e-Invoice module) are introduced.
• Perform data backup, restoration, and system updates to ensure data integrity.
• Monitor and maintain network connectivity and ensure minimal system downtime.
• Coordinate with external IT vendors or service providers when necessary.
• Maintain accurate records of IT assets, equipment, and software licenses.
• Document technical issues, troubleshooting steps, and solutions for internal reference.
• Assist in software setup, testing, and system implementation when required.

Responsibilities

• Diploma or Degree in IT, Computer Science, Information Systems, or a related field.
• Strong troubleshooting and problem-solving skills in both hardware and software.
• Basic understanding of networking, IP configuration, and remote access tools (e.g., AnyDesk, UltraViewer).
• Familiarity with SQL Accounting software or similar business systems is an added advantage.
• Comfortable conducting client training sessions (online or in-person).
• Good interpersonal and communication skills - able to explain technical matters clearly to non-technical users.
• Able to work independently, manage multiple tasks, and perform well under pressure.
• Positive attitude, reliable, and eager to learn new systems or technologies.
• Fresh graduates are encouraged to apply; training will be provided.

Benefits

• Training provided for SQL Accounting and Payroll systems.
• Performance bonus and annual salary review based on performance.
• Friendly and supportive working environment.
• 5-day work week (Monday to Friday).
• Medical and annual leave entitlement according to company policy.
• Staff activities and team-building events.
• Exposure to both IT and business/accounting environments, enhancing overall career experience

Skills
Technical Support Troubleshooting Hardware and Software Installation IT Help Desk
Important Information
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Skills Required