It Support Engineer
Johor, Malaysia
Job Description
Our client, Marine Navigation based company, looking for experience IT Support Engineer
JOB RESPONSIBILITIES
- Monitor vessel connectivity and network performance through NOC monitoring tools.
- Perform basic troubleshooting for Starlink terminals, onboard network equipment, and related services.
- Perform initial diagnostics based on standard operating procedures (SOPs).
- Provide first-line support to customers via email, phone, and ticketing tools
- Assist with preparing daily/weekly NOC reports.
JOB REQUIRMENTS
- Diploma / Bachelor's degree in IT, Networking, or related field.
- CCNA or CCNP certification is a plus.
Familiarity with network devices such as Firewalls,routers, switches, modems, and access points. * Experience with NOC monitoring tools or network dashboards (preferred).
Basic understanding of ticketing tools such as Zendesk, Freshdesk, or similar.
Interested candidates can apply online
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Skills Required
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Job Detail
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Job IdJD1362163
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:RM 60,000-84,000 per year
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Employment StatusPermanent
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Job LocationJohor, Malaysia
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EducationNot mentioned