Job Description

Masdora Jewellery (M) Hiring! Full Time IT Support Executive / E-Commerce Web Developer in Pulau Pinang, Earn up to MYR 4,500 - Ricebowl
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IT Support Executive / E-Commerce Web Developer
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MYR3,500 - MYR4,500 Per Month
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Fewer than 10 applicants. Your chances are good!
Posted 3 hours ago Closing 8 Nov 2025
Fewer than 10 applicants. Your chances are good!
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Requirements

• Bachelor's degree in IT, Computer Science, or equivalent experience (preferred).
• Able to speak in English, Bahasa Malaysia and Mandarin
• Proven experience in IT support, systems administration, or a similar role.
• Hands-on experience with Shopify & Sitegiant.
• Proficiency in HTML, CSS, JavaScript, and web analytics tools.
• Familiarity with domain/DNS management and web hosting environments.
• Strong troubleshooting and communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities
Job Summary: We are seeking an experienced and resourceful IT Specialist who has a strong understanding of general IT support, systems management, and web technologies, especially e-commerce platforms like Shopify whereas able to link with Site giant. You'll play a key role in maintaining our IT systems, providing tech support, and managing updates and improvements to our websites.
Key Responsibilities:

• Provide technical support for internal hardware, software, and network issues.
• Install, configure, and troubleshoot desktop and server systems.
• Manage and update e-commerce websites (primarily Shopify).
• Customize Shopify themes, troubleshoot plugins/apps, and implement new features.
• Ensure website functionality, security, and performance.
• Coordinate with marketing and design teams for web content updates.
• Monitor website analytics and implement improvements for performance and UX.
• Backup and disaster recovery management for IT systems and websites.

Nice to Have:

• Experience with Shopify Liquid (templating language).
• Knowledge of SEO best practices.
• Familiarity with graphic design tools (e.g., Photoshop, Canva).
• Experience with email marketing tools and integration.

What We Offer:

• Great working environment
• Opportunity to grow in a dynamic company

How to Apply: Please submit your resume and a brief cover letter outlining your experience with IT support and website management (especially Shopify).
Benefits

• KWSP
• SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Skills
Web Services Website Maintenance Technical Troubleshooting Operating Systems Knowledge Network Basics Hardware Knowledge Web Development IT Infrastructure Knowledge
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