Job Description

Netforge Solution Sdn. Bhd. Hiring! Full Time IT Support (Linux Server) (Mandarin) in Kuala Lumpur, Earn up to MYR 5,000 - Ricebowl
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IT Support (Linux Server) (Mandarin)
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MYR3,000 - MYR5,000 Per Month
KL City,
Fresh Graduates
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Posted 2 hours ago Closing 12 Jun 2025
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Requirements

• Minimum Diploma/Degree in Information Technology / Cyber Security or a related field required
• Fluet in Mandarin (both spoken and written)
• Proficient in Windows, with basic knowledge of Linux and databases.
• Familiar with server and storage products as well as network equipment installation.
• Understand the configuration and maintenance of network switches, routing devices and security products
• Able to work in rotating shifts: morning, afternoon, and night shifts

Responsibilities

• Manage the delivery of server orders and provide after-sales maintenance to customers.
• Diagnosing and resolving various hardware, software, server, and network issues.
• Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.
• Adhere to strict work handover protocols and provide consistent and accurate information.
• Follow the company's customer service standards and procedures and stay up-to-date with the latest products and technologies.
• Ensuring customer satisfaction and maintaining the company's reputation for excellent customer service.

Benefits

• Allowance
• KPI rewards
• EPF/SOCSO/EIS
• Medical leave, annual leave
• Medical claim
• Providing training
• Near public transportation (LRT/MRT)

Additional Benefits

• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Annual Leave
• Performance Bonus

Skills
Network Configuration Server Administration Operating System Management Security Protocols
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