Job Description

Onpay Solutions Hiring! Full Time IT Support in , Earn up to MYR 2,500 - Ricebowl
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IT Support
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MYR2,000 - MYR2,500 Per Month
Malaysia
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Posted 2 hours ago o Closing 31 Jan 2026
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Company Highlights

• Health Insurance
• Company Trip & Bonus
• Training Provided

Working Location Near Station

• Malaysia

Requirements
Diploma or Degree in Information Technology, Computer Science, Business, Marketing, Communications, or a related field.
Prior experience in IT support, helpdesk, or customer service is an advantage.
Strong IT literacy and problem-solving skills.
Excellent communication and interpersonal abilities.
Proactive, organized, and able to work independently or within a team.
Responsibilities
Serve as the first point of contact for customers, providing assistance on both technical and service-related matters.
Assess and resolve basic IT issues related to software, systems, and escalate complex cases to the technical team when required.
Maintain accurate records of customer interactions, technical issues, and resolutions using ticketing systems.
Handle customer inquiries, requests, and complaints promptly and professionally to ensure customer satisfaction.
Collaborate with other departments to ensure seamless communication and efficient problem resolution.
Assist in coordinating company events, system demonstrations, or customer engagement activities when required.
Prepare reports and updates on support activities, feedback, and recurring issues to improve service quality.
Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Company Trip
• 5 Working Days

Skills
Customer Service Help Desk Support Technical Support
How to go to Onpay Solutions Sdn Bhd by MRT, LRT or other public transport?
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Nearby Public Transportation
KTM
KLANG
0.8 km
Important Information
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Skills Required