Job Description

Vista Kencana Hiring! Full Time IT Support (Network & System) in WP Kuala Lumpur, Earn up to MYR 3,000 - Ricebowl
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IT Support (Network & System)
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MYR2,800 - MYR3,000 Per Month
KL City,
Fresh Graduates
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Posted 3 hours ago o Closing 5 Dec 2025
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Company Highlights

• A Structured Career Launchpad for Fresh Graduates
• A Supportive and Balanced Work Environment
• Competitive and Transparent Compensation

Working Location Near Station

• Changkat Semantan 3a Kuala Lumpur WP Kuala Lumpur Malaysia 50490

Requirements
Formal Education & Certification

• A recent graduate with a College diploma or Bachelor's Degree in Computer Science, Information Technology, Network Engineering, or a related field.
• Relevant certifications (e.g., CompTIA Network+, Cisco CCNA, Microsoft Azure Fundamentals) are a strong advantage.

Knowledge & Experience

• Fresh graduates are encouraged to apply.
• Foundational technical knowledge from academic studies in:

• Networking concepts (TCP/IP, VLANs, routing, switching).
• Server operating systems (Windows Server and/or Linux).
• Microsoft Windows client platforms.
• Hands-on experience with hardware troubleshooting (gained through academics, internships, or personal projects) is highly desirable.
• A keen interest in pursuing a career in network and systems administration.

Personal Attributes

• Effective interpersonal and relationship-building skills.
• Strong written and oral communication skills.
• Ability to present technical ideas in user-friendly language.
• Self-motivated, directed, and keen to learn.
• Keen attention to detail.
• Analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a collaborative environment.
• Strong customer-service orientation.

Work Conditions

• On-call availability on a rotational basis.
• Able to work after office hours for scheduled maintenance and critical issue resolution.

Responsibilities
Strategy & Planning

• Assist in preparing and upholding procedures for logging, reporting, and monitoring system and network performance.
• Accurately document instances of hardware failure, repair, installation, and removal, particularly for server and network equipment.
• Aid in the development of business continuity and disaster recovery plans and respond to crises in accordance with established plans.

Acquisition & Deployment

• Conduct research on network and server products in support of procurement and development efforts.
• Assist in evaluating and recommending hardware and software products for purchase under guidance.

Operational Management

• Work with end-users to identify and deliver required service levels for network and system access.
• Install, configure, test, maintain, monitor, and troubleshoot:

• Network hardware: Switches, routers, firewalls, and wireless access points.
• Server infrastructure: Physical and virtual servers, operating systems (e.g., Windows Server, Linux), and associated services (Active Directory, DNS, DHCP, File/Print services).
• End-user workstations and peripheral equipment.
• Perform on-site analysis, diagnosis, and resolution of complex hardware and system problems, recommending and implementing corrective solutions.
• Receive and respond to incoming calls and/or tickets regarding hardware and system problems.
• Monitor and test the performance of network and servers, providing performance statistics and reports.
• Collaborate with third-party support and IT equipment vendors for advanced issues.
• Work closely with the senior Technical Team to implement new projects and solutions.

Benefits
Annual Leave: 14 days per annum.
Medical and Hospitalisation Leave: As stipulated by the Malaysian Employment Act.
Umrah Leave: Provision for 7 days Umrah leave per annum.
Medical Claim: Up to RM 600 per calendar year.
Performance Bonus: Eligibility based on company and individual performance.
Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Performance Bonus
• Overtime Pay

Skills
Network Troubleshooting Hardware Maintenance Technical Support IT Infrastructure Management Operating Systems Customer Service
Important Information
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Skills Required