Job Description

Job Responsibility :

Responsible to manage e-Tanah user under portfolio to support e-Tanah System.

Educating e-Tanah user on how to work e-Tanah System and helping them by taking them through step-by-step procedures either over the phone or in person.

Provide first level contact and convey resolutions to customer issues.

Supporting the e-Tanah roll-out tasks for e-Tanah.

Rapidly establishing a good working relationship with e-Tanah users and other professionals

Properly escalate unresolved queries and issues to the next level of support

Track, route and redirect problems to correct resources

Follow up with customers, provide feedback and see problems through to resolution

Preserve and grow your knowledge of Helpdesk procedures, products and services for e-Tanah

To be part of Rollout Project team.

Handle ad hoc task given by Superior.

Job Type: Contract
Contract length: 12 months

Pay: From RM3,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Education:

Bachelor's (Preferred)
Experience:

IT support: 1 year (Preferred)
Location:

Bagan Datuk (Bagan Datuk) (Preferred)
Willingness to travel:

50% (Preferred)
Work Location: In person