It Support Officer It Operations & Support (it Operation Support)
Sepang, Selangor, Malaysia
Job Description
POSITION GENERAL SUMMARYTo ensure IT operation Airport runs smoothly & efficiently and to work closely with other IT Division units during daily operation and maintenance.ESSENTIAL POSITION FUNCTIONS
- Responsible for all airport systems\' software and hardware performance during his/her shift working period.
- Involve in corrective and preventive maintenance for all airport systems and IT equipment in Airport terminal. including BHS, FIDS, AGL, CCTV, ACAM, SCADA, Network Infra & etc.
- To ensure all IT related incidents recover within Service Level Agreement (SLA).
- Perform 1st level troubleshooting at site and deal with IT System Administrator & Operation team for any major problem occured.
- Participate in IT problem solving and provide an initial report to team leader.
- To guide and assist users regarding any IT problems.
- Accountable for IT operation & maintenance work in Airport terminal.
- Manage customers expectations on IT first level support at Airport terminal.
- Maintain Airport terminal. IT systems availability and to ensure all incidents recover within SLA.
- IT Operation and Maintenance experience.
- At least 3 Principals
- CGPA
- Diploma preferably with specialization in Computer Science/IT or equivalent.
Please be reminded that only online applications will be entertained.
Applications should reach us by 23 October 2024.
Only the shortlisted will be notified.
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Job Detail
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Job IdJD1069982
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSepang, Selangor, Malaysia
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EducationNot mentioned