Diploma / Degree in Information Technology, Computer Science, or related field.
At least 1-3 years of relevant experience in IT support, AV setup, or system maintenance.
Good knowledge of network configuration, display technologies, and AV connectivity standards.
Strong problem-solving, communication, and coordination skills.
Able to work independently and travel to client sites when required.
Familiarity with interactive panels, projectors, and networking tools will be an advantage.
Tanggungjawab Installation & Setup
Install and configure interactive flat panels (IFPs), projectors, screens, mounts, and cabling (HDMI, VGA, DisplayPort, etc.).
Calibrate and align projectors; configure display settings for optimal performance.
Set up wireless projection/sharing features and network connectivity for IFPs and AV systems.
Update firmware and software to maintain compatibility and performance.
Maintenance & Support
Conduct routine preventive maintenance, including cleaning, hardware checks, and software updates.
Monitor system health and perform troubleshooting for issues such as display errors, connectivity failures, and touch/audio malfunctions.
Respond to user or client support requests and provide remote assistance when possible.
Escalate complex issues to vendors or higher-level support as needed.
Training & Documentation
Prepare user guides and quick reference materials for system operation.
Conduct training sessions or demos for clients and internal users on IFPs and projectors.
Maintain accurate documentation of configurations, firmware versions, and service records.
Coordination & Project Work
Collaborate with project teams to ensure site readiness and proper installation conditions.
Coordinate with vendors and suppliers for warranties and replacement parts.
Support system upgrades and new equipment installations.
Quality & Improvement
Collect user feedback to identify recurring issues and recommend improvements.
Stay updated on the latest AV and IT technologies and best practices.
Ensure all installations comply with safety and quality standards.
Manfaat
Competitive salary based on experience.
EPF, SOCSO, and EIS contributions.
Travel and technical allowances (where applicable).
Ongoing training and skill development opportunities.
Supportive and collaborative working environment.
Manfaat tambahan
Annual Leave
EPF / SOCSO / PCB
Medical and Hospitalisation Leave
5 Working Days
Performance Bonus
Training Provided
Kemahiran Technical Support Troubleshooting Network Administration Hardware and Software Installation Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.