It Support Operator [noc]

Petaling Jaya, M10, MY, Malaysia

Job Description

Job Duties & Responsibilities

Handle service qualification tasks, including Traffic QoS monitoring, manual phone testing, and route adjustments. Perform fault analysis and troubleshooting through the support portal Update customers and communicate clearly according to SOPs. Work with customers and internal teams to ensure smooth troubleshooting.

Job Requirements

Diploma/Degree in Computer Science, IT, Networking, Telecommunications or related field. Able to work rotating shifts (24/7 operations). Basic knowledge of VoIP, networking, and data networks. Fresh graduates are welcome to apply. Willing to learn new skills and technologies. Good communication and teamwork skills. Responsible, proactive, and able to follow procedures.

Job Types : Full-time / Permanent

Job Type: Permanent

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma/Advanced Diploma (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1316415
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, M10, MY, Malaysia
  • Education
    Not mentioned