It Support (ptg Terengganu)

Kuala Terengganu, Malaysia

Job Description


Requirement :

  • Diploma/Degree in IT or related discipline.
  • Willing to learn.
  • Have basic understanding on the IT part & infrastructure.
Responsibility :
  • Resolve support tickets in a fast and professional manner
  • Keep support requester updated on the progress of resolving their support ticket
  • Ensure all support coming in on emails, phones and conversations is logged in the support system
  • Log any bugs or feature request in helpdesk system
  • Responsible for managing backups and tape rotation and data center day to day administration
  • Diagnosing and resolving technical issues
  • Providing desktop and server support
  • Setting up and configuring new laptops and desktops including supports.
  • Reporting faults and maintaining logs on servers, desktops and laptops
  • Ensuring all logs for equipment and users are maintained
  • Ensuring licensing for all software purchased is recorded and maintained
  • Setting up new users and disabling expired accounts in accordance with HR requirements
Working hour:
  • Sunday to Thursday : 8.30 am - 5.00 pm
Job Type: Full-time
Contract length: 12 months Salary: RM2,000.00 - RM2,700.00 per month Benefits:
  • Health insurance
Ability to commute/relocate:
  • Kuala Terengganu: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma/Advanced Diploma (Preferred)

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Job Detail

  • Job Id
    JD991921
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Terengganu, Malaysia
  • Education
    Not mentioned