Job Description

About Us At Zen Software Consultants we specialize in providing comprehensive software solutions to streamline operations for businesses. Our services encompass accounting software, POS systems, billing systems, stock inventory management, and payroll solutions. We\'re committed to delivering top-tier technical services and support to our clients, ensuring their systems run seamlessly. Job description Providing timely technical assistance and support to clients facing software-related problems. Supporting the sales team by addressing client queries and issues promptly to ensure smooth operations. Assisting clients via desktop and phone support, and troubleshooting technical issues efficiently. Installing, configuring, and maintaining software applications for optimal functionality. Collaborating closely with clients and internal teams to resolve complex software problems. Conducting training sessions and workshops to educate clients on system functionalities. Staying updated on software updates and advancements to offer informed support. Documenting technical procedures, solutions, and best practices for reference and training purposes. Contributing to enhancing support strategies, tools, and knowledge base for efficient service delivery. Requirements Diploma in Computer Science, IT, or equivalent educational background. No prior work experience is required; this position is open to entry-level candidates. Preferred specialization in IT/Computer Science, software, or equivalent fields. Strong willingness to learn, problem-solving skills, and a passion for technology. Basic proficiency in English will be advantageous for communication purposes. Ability to work well within a team and communicate effectively. Benefits Competitive salary package Panel clinic benefits Daily lunch provided Holidays on public holidays 5-day workweek Performance incentives and bonus opportunities We\'re looking for enthusiastic individuals eager to kickstart their career in IT support! If you meet the requirements and are passionate about technology, please submit your resume letter to [HIDDEN TEXT]. We\'re excited to welcome a dedicated IT Support Specialist to our team!

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