It Support Mandarin Customer Service (open For It/ Computer Science Fresher)
Kuala Lumpur, M14, MY, Malaysia
Job Description
We're Hiring!
Customer Service Advisor - Telco & IT (Mandarin & English)
Location:
KL Sentral, MalaysiaWorking Hours:
9:00 AM - 6:00 PM (Monday to Friday)Start Date:
7 Jul 2025Industry:
Telecommunications & IT SupportEducation:
Diploma or Degree in IT, Computer Science, or EngineeringLanguages Required:
Mandarin & English (both fluent)Job Responsibilities:
Deliver exceptional customer service and meet contractual KPIs Clarify and understand customer issues and provide accurate resolutions Handle customer interactions professionally and empathetically Maintain knowledge of client products/services and document all customer interactions accurately Offer additional products/services where applicable Work collaboratively to improve customer satisfaction and overall business performance
Who We're Looking For:
Minimum
Diploma/Degree
inComputer Science, IT, or Engineering
Good command of English (B1/B2 proficiency) and fluent in Mandarin Strong communication, analytical, and problem-solving skills Positive attitude and team playerWhy Join Us?
Convenient location in KL Sentral Professional and dynamic work environment Opportunity to build a rewarding career in tech-enabled customer support
Apply now!
Interested candidates, please send your
CV to munyee@mangoglobal.in or WhatsApp +6011-12232128
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Customer support: 1 year (Preferred)
Language:
Mandarin (Required) English (Required)
Work Location: In person
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IT Support_Mandarin Customer Service (Open for IT/ Computer Science Fresher)
Kuala Lumpur, M14, MY
Job Detail
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Job IdJD1126274
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IndustryNot mentioned
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Total Positions1
-
Job Type:Full Time
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Salary:47656.0 60343.0 USD
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned