Job Description

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• Performs investigation, diagnostics testing, repair and troubleshooting
• Design new solutions based on standards
• Implementation of new network environments
• Deliver support in several projects
• Document deployed solutions and proper handover to the operational team
• Maintain and upgrade network components
• Deploy firewall rules if required
• Assist the operational team by delivering 2nd/3rd line support
• Work proactively to increase the service quality
• Coordination with peers in other regions (EMEA, AMER, and APAC)

• Degree or Diploma in Information Technology related studies
• Minimum 3 years of relevant working experience
• Possess certification of CCNA / CCNP is an advantage
• Great team player, highly adaptable and with a good sense of urgency
• Strong technical, analytical and organizational skills
• Excellent written & spoken communication and interpersonal skills
• Willingness to travel overseas for work

• LAN and WLAN, SD-WAN infrastructure
• Internal routing protocols (mainly OSPF)
• Wireless/4G/5G networking
• MPLS
• Firewalls
• Load balancing (F5)
• Voice systems
• Solarwind System
• Basic knowledge - Microsoft Azure public cloud
• Basic knowledge - Microsoft Exchange on premise & O365

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