Job Description

We are seeking an

IT System Engineer

to manage and maintain our company's IT infrastructure, providing support across a variety of systems and services, including email management, network maintenance, security, hardware/software support, and user training.

IT Support:

Manage employee email accounts, troubleshoot access issues, and configure email clients. Ensure smooth functioning of the email domain and renew hosting subscriptions. Monitor email security, perform backups, and implement spam protection. Provide first and second-line technical support for hardware, software, and network issues. Manage system maintenance, user accounts, and access controls.

Software & Hardware Management:

Assist with software installations and updates (including Microsoft 365, Google Drive, and webmail). Maintain an inventory of IT assets, assist with hardware repairs, and ensure server backups. Oversee equipment disposal and recycling.

Security & Compliance:

Monitor for security breaches and respond to malware incidents. Ensure data backup and retention for company assets and departing staff.

User Support & Training:

Guide users with email setups and IT best practices. Create and maintain user documentation (FAQs, guides). Conduct training sessions on secure IT practices.

Other IT Responsibilities:

Support remote workers and meeting room setups. Assist in onboarding/offboarding staff and liaise with vendors for technical support. Test and evaluate new hardware/software before deployment. Maintain confidentiality and integrity of company information.

Marketing & Coordination:

Liaise with web developers and maintain the company website. Update product brochures, videos, and company profile materials.

Exhibition & Program Coordination:

Support exhibition logistics and manage digital materials and AV equipment. Collect event feedback for future improvements.

Data & File Management:

Maintain a well-organized document management system (Google Drive). Ensure version control, security, and backup of important files.
Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Free parking Health insurance Maternity leave Professional development
Ability to commute/relocate:

Puchong (47130): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your expected monthly salary (in RM)? What is your notice period? (Eg : Immediate / 1 month)
Work Location: In person