Nature of Business: Established medical imaging industry
Job Scope:
Providing IT technical support on existing installation bases as necessary
(remotely & on-site).
Conducting System Health Checks via specified intervals to ensure optimum
performance/reliability of the product.
Tracking/reviewing sites under post-implementation stages for maintenance
contract proposal & billing.
Track the progress and quality of work performed by design disciplines/trades.
Assist the Project Manager in system implementation activities (new & upgraded).
Communicate ideas for improving company processes with a positive and
constructive attitude and develop this attitude in others.
Ensure clients' needs are met in a timely and cost-effective manner.
Job Requirement:
Degree in computer science or information technology or other related (preferable
but not essential)
Minimum 2 - 3 years relevant experience in IT Technical Support or related roles,
particularly in the following areas - Windows Operating Systems, Microsoft
Applications and Networking / Usage of remote desktop applications / VMWare
applications / Backup or recovery applications / IT Hardware (servers &
workstations) deployment & configuration.
Experience with the PACS system, EIZO, and Computed Radiography is highly
advantageous.
Job Type: Full-time
Pay: RM5,000.00 - RM7,000.00 per month
Work Location: In person
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