Are you the one we are looking for? If you are a person with a strong interest and knowledge in information technology, do not hesitate to approach us! We are seeking for long-term employee to work in our ambition team :) We want you to join our team!:
Assist and ensure the day-to-day operational support of IT infrastructure, network system, and end-users issues including implementation, troubleshooting, monitoring & maintenance
Troubleshooting system, apps, and network issues
Work together with the Technical Support team in troubleshooting product issues reported by clients.
Diagnosing, troubleshooting, and solving network, hardware, and software issues or faults, and liaising with external IT vendors from time to time.
Prioritize and manage open tickets \xe2\x80\x93 support level
Provide support including procedural documentation and relevant reports and daily support to internal and external clients
Manage and monitor all infrastructure including but not limited to servers, notebooks, desktop PCs, printers, network, and networking equipment that are in operable condition.
Administration of user rights to access applications and hardware resources within the organization.
Day-to-day systems administration, management of network and internet traffic, systems security, disaster recovery, systems backup, and maintenance.
Maintain, develop, and follow proper system procedures, guidelines, and documentation to achieve systematic and consistent operations.
Complete any other ad hoc tasks assigned by the Employer / Head of the Department
Technical Skills / Must Have
Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
Basic network and server knowledge
Ability to follow written and verbal instructions, willingness to learn, and development in both areas of technical and soft skills.
Added advantages to having a comprehensive background in patching and Server administration are the following: Windows Server Operating Systems, Microsoft System Center Configuration Manager, and Linux.
Requirements
Candidate must possess at least a Diploma or Bachelor\'s Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), or equivalent
Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring
Good problem-solving skills, ability to troubleshoot and resolve issues
The candidate must be able to work in a team and independently when required
Efficient troubleshooting abilities.
Effective communication and presentation skills. Well verse in Bahasa Malaysia & English
Possess own transport and must be willing to work in Putrajaya & travel around Putrajaya (if required)
Job Type: Full-time Salary: RM1,800.00 - RM2,500.00 per month Benefits:
Opportunities for promotion
Professional development
Schedule:
Monday to Friday
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