Install, configure, and maintain hardware, operating systems, peripherals, and software across user workstations and servers
Troubleshoot and resolve technical issues--hardware failures, network connectivity, application performance issues.
Ensure all issues logged in the ticketing system are resolved within the SLA and expectations
Maintain inventory of hardware and software, and ensure documentation is accurate and up to date
Provide end-user support via in-person or ticketing systems; escalate issues as required
Compliance with required IT policies and procedures.
Requirement
:
Diploma in Information Technology or related field
Fresh graduates
are welcome to apply.
Being able to speak Mandarin is an added advantage.
Skilled in hardware and software troubleshooting.
Risk adverse, independent, and problem-solving
Job Type: Contract
Contract length: 12 months
Pay: RM2,000.00 - RM2,300.00 per month
Ability to commute/relocate:
Bayan Lepas: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma/Advanced Diploma (Required)
Language:
English (Required)
Mandarin (Preferred)
Work Location: In person
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