Job Description

Job Summary

We are looking for a dynamic

IT Field Support Executive

to join our technical team. This hybrid role involves

on-site support for customer installations (copiers, printers, IWB)

as well as occasional

internal IT troubleshooting

(PC, printer, network). You must be confident in handling basic IT tasks and willing to travel daily using a

motorcycle

.

Key Responsibilities

External / Customer Support

Perform

on-site installation & configuration

of multifunction printers (MFP), network scanners, fax machines, and IWBs. Set up

network functions

(IP assignment, scan-to-email/shared folder, driver installation). Support

pre-sales and post-sales

including site surveys, product demos, and basic technical consultations. Train users on basic operation and ensure proper device integration into their network. Monitor and record machine usage for reporting via

remote or manual tracking tools

.

Internal IT Support (Occasional)

Assist with

basic IT troubleshooting

for staff (PC, printer, network connectivity). Provide

setup and support

for office devices and software. Coordinate with internal IT team when deeper issues need escalation.

Requirements

Diploma or Degree

in IT, Computer Networking, or a related field.

(Compulsory)

At least

1 year experience

in IT support or network/printer setup. Familiar with

basic networking

: IP, gateway, ping, LAN/Wi-Fi, etc. Able to install/configure drivers and perform simple diagnostics.

MUST possess a valid motorcycle license (Class B2)

- traveling to customer sites is a core part of the job. Good communication in

Bahasa Malaysia & English

. Able to work hard, willingness to learn, multi-task, demonstrate initiative, handle and solve new challenges Ability to work independently on assigned task and accept direction on given assignment Committed and responsible person Have valid license & Prefer have motorcycle Willing to travel Prefer Male only Malaysian only

Company Benefit:

Attractive salary package Bonus Panel clinic Birthday Reward Upon confirmation: 1. New Child (Gift) - RM500
2. 1st Marriage (Gift) - RM500

Working Day and Hour:
- Monday to Friday
(8.30am - 5.30pm)

-1 day working Saturday per month Do not call (will not entertain). Preferable email your resume or whatssap at number: 012-469 7433 (Ms. Nordiah)/ 011-2382 8039 (Puan Selia).

Read our website if you think want to know further about our company at www.ambangangkasa.com Interested candidate may send their resume at: recruit@ambangangkasa.com. Only serious candidate may apply.
Job Type: Full-time

Pay: RM1,800.00 - RM2,800.00 per month

Work Location: In person