Job Description

Job Responsibilities:

? Identify opportunities to market the agency's services to existing and new clients and monitor and develop new services for the agency.

? Deliver service-level agreement commitments on availability, reliability, and client response turnaround time.

? Maintain good relationships with clients to retain and protect our customer base against attrition.

? Keep clients updated on the progress of each project or campaign while responding to their concerns and feedback promptly.

? Assist the team in business support and coordinating day-to-day account activities.

? Support sales and marketing by providing relevant information including customer feedback and sales leads.

? Develop presentations, proposals, and reports for clients.

? Brief and collaborate with the respective teams to gather data on campaigns to evaluate performance and recommend ways to improve campaign performance.

? Be knowledgeable of company capabilities and products/services and be up to date on digital marketing solutions to effectively communicate all offerings to clients.

? Proactively provide the Account Servicing Manager with regular updates on accounts activities, including status and call reports.

? Management of project timeline and expectation, while building strong relationships in the process to achieve customer satisfaction.

? Ensure actions and key deliverables were being met and kept within the defined scope along with all internal and external team members.

? Be the main communicator between in-house designers and clients by providing an accurate translation of the web features and design requirements.

Requirements:

? Diploma in Digital Marketing or a similar subject.

? 2 to 3 years of experience in advertising, digital, social, and client-facing in an agency environment.

? Has had experience dealing with SME clients and handling their objections.

? Passionate about digital marketing, understanding trends, digital strategies, and metrics.

? Ability to tell stories with data.

? Ability to adapt to a fast-paced environment.

? Ability to multi-task and handle numerous projects simultaneously.

? Highly organized with a keen sense of attention to detail.

? Ability to perform under stress to meet deadlines while maintaining a high output standard.

? The candidate must be residing in Miri, Sarawak, and willing to work in Miri.

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +6016-986 9055

Kindly note that only shortlisted candidates will be notified.

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,800.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

current location, current salary, reason of leaving, expected salary, notice period
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

client servicing: 1 year (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person