Job Description

Job Responsibilities:

Strategy & Planning:

Develop and implement overall e-commerce platform strategies, sales targets, and budgets.

Team Management:

Build, train, and lead the e-commerce operations team; set performance indicators (KPIs) and guide the team to achieve sales goals.

Platform Operations:

Oversee the daily operations of online stores, including product listing, pricing strategy, page optimization, and promotional campaign planning (e.g. flash sales, discounts, and bundle offers).

Marketing & Promotion:

Plan and execute online marketing strategies, including but not limited to platform advertising (e.g. SP ads), off-site marketing, social media marketing (e.g. TikTok videos and live streaming), and influencer collaborations (KOL/KOC).

Data Analysis:

Monitor and analyze operational data (e.g. traffic, conversion rate, GMV, average order value, return rate), prepare reports, and continuously optimize strategies based on data insights.

Supply Chain Coordination:

Collaborate with purchasing, logistics, and customer service teams to optimize inventory management and enhance customer shopping experience.

Job Requirements:

Education:

Bachelor's degree or above, preferably in Marketing, E-commerce, Business Administration, or related fields.

Experience:

3-5 years or more of relevant e-commerce operations experience; team management experience is an advantage.

Skills:

Platform Expertise:

Proficient in major e-commerce platforms such as Shopee, Lazada, and TikTok Shop, including their rules and operational processes.

Data Analysis:

Skilled in using analytics tools (e.g. TikTok Analytics, Google Analytics) or third-party tools (e.g. Chanmama) to make data-driven decisions.

Marketing Strategy:

Familiar with various online marketing methods, including content marketing, live streaming, influencer marketing, and paid advertising.

Language Proficiency:

Fluent in English and Malay; proficiency in Chinese is an added advantage.

Industry Knowledge:

Experience in specific industries (e.g. mobile phones, electronics & accessories, baby & children's products) is a plus.

Soft Skills:

Strong leadership, communication, and problem-solving abilities; able to work under pressure and adapt to a fast-paced environment.
If you are interested to apply, kindly

submit your updated resume in DOC/PDF format

and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +6016-9869055

Kindly note that only shortlisted candidates will be notified.

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd
JTK Number: JTKSM 1252

Job Type: Full-time

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

E-commerce: 2 years (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person