Job Description

Job description:

We're Hiring:

Japanese Customer Support Executives

Location:

Cyberjaya, Malaysia

Employment Type:

Full-time, Office-based

Industry:

Online Shopping Platform



What You'll Do



Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

Apply Now!

Send your updated CV to arisha@two95hrhub.com Or WhatsApp at 013-8074658

Requirements:

What We're Looking For



JLPT N1 certification OR Native Japanese speaker

Open to all nationalities (visa sponsorship available)

Fresh graduates & experienced customer service professionals are welcome

Willingness to relocate to Malaysia

Benefits:

What We Offer

Salary:

RM 8,000 - RM 9,000 basic (depending on CS experience)



RM 500 transportation allowance



Shift allowance for afternoon shifts



Employment VISA & 1-way flight ticket reimbursement (for expats)



1-week hotel accommodation upon arrival (for expats)



Comprehensive medical benefits (in-patient & out-patient for self & family)



Maternity & paternity leave, annual leave, medical leave as per labor law



Optical & dental coverage