Job Description

Client Background: FX Trading Company Location: Kuala Lumpur, Malaysia Position: Japanese Key Account Manager Tenure: Permanent : We are seeking a Japanese Native Key Account Manager for a Foreign Exchange (FX) Trading Company. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our high-value clients, providing them with exceptional support and investment advice tailored to their needs, and working with them to expand our business. Responsibilities:

• Serve as the primary point of contact for high-value Japanese clients, providing exceptional support through various communication channels, including phone, in-person meetings, and video calls.
• Build and maintain strong relationships with clients, working to improve customer loyalty and satisfaction.
• Provide timely and effective customer support, including resolving any issues that arise, to ensure the highest level of customer satisfaction.
• Offer investment advice and information tailored to clients\' investment styles and goals, providing insights and recommendations to help them make informed decisions.
• Keep up-to-date on market trends and analyze the market to develop business strategies and support business growth.
• Maintain accurate and up-to-date client records and reports to track progress.
• Meet and exceed performance targets and key performance indicators (KPIs).

Salary and Benefits:

• RM16,000-23,000 (approximately \xc2\xa5480,000-690,000) /month
• Quarterly bonuses
• 1 month of housing support upon arrival
• 1 way ticket to Malaysia
• Visa support (family support available)
• Food allowance of RM50 per day.

Qualifications:

• Japanese (Native) and fluent in English with strong written and verbal communication skills.
• Bachelor\'s degree in Business Administration, Finance, Economics, or related fields.
• At least 3 years of experience in key account management, preferably in the FX or financial services industry.
• Experienced and knowledgeable persons with investment experience in FX are also eligible to apply.
• Strong customer service and communication skills, with the ability to build and maintain strong relationships with clients.
• Strong analytical and problem-solving skills, with the ability to analyze market trends and develop business strategies.
• Ability to work independently and in a team environment, with a results-driven mindset and a commitment to meeting targets and KPIs.

If you are interested in this opportunity, kindly apply EPS Consultants Malaysia Job Type: Full-time Salary: RM20,000.00 - RM30,000.00 per month Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Meal allowance

Schedule:

• Holidays

Supplemental pay types:

• Attendance bonus
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Language:

• Japanese as native speaker (Required)

• Health insurance