Job Description

\xef\xbb\xbf\xe3\x82\xb0\xe3\x83\xad\xe3\x83\xbc\xe3\x83\x90\xe3\x83\xab\xe3\x81\xa7\xe3\x82\xad\xe3\x83\xa3\xe3\x83\xaa\xe3\x82\xa2\xe3\x82\xa2\xe3\x83\x83\xe3\x83\x97\xe3\x81\x97\xe3\x81\x9f\xe3\x81\x84\xe3\x80\x81\xe6\xb5\xb7\xe5\xa4\x96\xe7\x94\x9f\xe6\xb4\xbb\xe3\x81\xab\xe6\x8c\x91\xe6\x88\xa6\xe3\x81\x97\xe3\x81\x9f\xe3\x81\x84\xe3\x81\x82\xe3\x81\xaa\xe3\x81\x9f\xe3\x81\xb8\xe3\x80\x82\xe3\x83\x9e\xe3\x83\xac\xe3\x83\xbc\xe3\x82\xb7\xe3\x82\xa2\xe3\x81\xa7\xe3\x80\x81\xe6\xb5\xb7\xe5\xa4\x96\xe5\xb0\xb1\xe8\x81\xb7\xe3\x83\xbb\xe8\xbb\xa2\xe8\x81\xb7\xe3\x81\x97\xe3\x81\xa6\xe3\x81\xbf\xe3\x81\xbe\xe3\x81\x9b\xe3\x82\x93\xe3\x81\x8b\xef\xbc\x9fEPS\xe3\x82\xb3\xe3\x83\xb3\xe3\x82\xb5\xe3\x83\xab\xe3\x82\xbf\xe3\x83\xb3\xe3\x83\x84\xe3\x81\xa7\xe3\x81\xaf\xe3\x80\x81\xe5\x88\x9d\xe3\x82\x81\xe3\x81\xa6\xe6\xb5\xb7\xe5\xa4\x96\xe3\x83\xbb\xe3\x83\x9e\xe3\x83\xac\xe3\x83\xbc\xe3\x82\xb7\xe3\x82\xa2\xe3\x81\xa7\xe3\x81\xae\xe5\xb0\xb1\xe8\x81\xb7\xe3\x83\xbb\xe8\xbb\xa2\xe8\x81\xb7\xe3\x82\x92\xe6\xa4\x9c\xe8\xa8\x8e\xe3\x81\x95\xe3\x82\x8c\xe3\x82\x8b\xe6\x96\xb9\xe3\x80\x85\xe3\x81\xab\xe3\x82\x82\xe3\x82\x8f\xe3\x81\x8b\xe3\x82\x8a\xe3\x82\x84\xe3\x81\x99\xe3\x81\x84\xe4\xb8\x81\xe5\xaf\xa7\xe3\x81\xaa\xe3\x81\x94\xe5\xb0\xb1\xe8\x81\xb7\xe3\x83\xbb\xe8\xbb\xa2\xe8\x81\xb7\xe6\xb4\xbb\xe5\x8b\x95\xe3\x81\xae\xe3\x81\x8a\xe6\x89\x8b\xe4\xbc\x9d\xe3\x81\x84\xe3\x82\x92\xe5\xbf\x83\xe3\x81\x8c\xe3\x81\x91\xe3\x81\xa6\xe3\x81\x8a\xe3\x82\x8a\xe3\x81\xbe\xe3\x81\x99\xe3\x80\x82\xe3\x83\x9e\xe3\x83\xac\xe3\x83\xbc\xe3\x82\xb7\xe3\x82\xa2\xe3\x81\xae\xe6\xb1\x82\xe4\xba\xba\xe6\x83\x85\xe5\xa0\xb1\xe3\x82\x84\xe3\x80\x81\xe7\x94\x9f\xe6\xb4\xbb\xe6\x83\x85\xe5\xa0\xb1\xe3\x81\xae\xe3\x81\x94\xe6\xa1\x88\xe5\x86\x85\xe3\x80\x81\xe3\x81\xbe\xe3\x81\x9f\xe5\x86\x85\xe5\xae\x9a\xe5\xbe\x8c\xe3\x81\xab\xe5\xae\x89\xe5\xbf\x83\xe3\x81\x97\xe3\x81\xa6\xe6\xb8\xa1\xe8\x88\xaa\xe3\x83\xbb\xe5\x85\xa5\xe7\xa4\xbe\xe3\x81\x84\xe3\x81\x9f\xe3\x81\xa0\xe3\x81\x8f\xe3\x81\xbe\xe3\x81\xa7\xe3\x80\x81\xe5\xb9\x85\xe5\xba\x83\xe3\x81\x8f\xe3\x82\xb5\xe3\x83\x9d\xe3\x83\xbc\xe3\x83\x88\xe3\x81\x84\xe3\x81\x9f\xe3\x81\x97\xe3\x81\xbe\xe3\x81\x99!\xe3\x83\x9e\xe3\x83\xac\xe3\x83\xbc\xe3\x82\xb7\xe3\x82\xa2\xe5\xb0\xb1\xe8\x81\xb7\xe3\x83\xbb\xe8\xbb\xa2\xe8\x81\xb7\xe3\x81\xab\xe3\x81\x94\xe8\x88\x88\xe5\x91\xb3\xe3\x81\x82\xe3\x82\x8b\xe6\x96\xb9\xe3\x81\xaf\xe3\x80\x81\xe4\xb8\x8b\xe8\xa8\x98\xe3\x81\xae\xe3\x81\x84\xe3\x81\x9a\xe3\x82\x8c\xe3\x81\x8b\xe3\x81\xae\xe6\x96\xb9\xe6\xb3\x95\xe3\x81\xa7\xe3\x80\x81\xe3\x81\x8a\xe6\xb0\x97\xe8\xbb\xbd\xe3\x81\xab\xe3\x81\x8a\xe5\x95\x8f\xe5\x90\x88\xe3\x81\x9b\xe3\x81\x8f\xe3\x81\xa0\xe3\x81\x95\xe3\x81\x84\xe3\x80\x82(1) \xe5\xbf\x9c\xe5\x8b\x9f\xe3\x83\x95\xe3\x82\xa9\xe3\x83\xbc\xe3\x83\xa0\xe3\x81\xae\xe3\x81\x94\xe6\x8f\x90\xe5\x87\xba (\xe5\x9b\x9e\xe7\xad\x94\xe6\x99\x82\xe9\x96\x93:2-3\xe5\x88\x86\xef\xbc\x89(2)\xe3\x83\xa1\xe3\x83\xbc\xe3\x83\xab\xe3\x81\xa7\xe3\x81\xae\xe3\x81\x8a\xe5\x95\x8f\xe5\x90\x88\xe3\x81\x9b\xe9\xab\x98\xe4\xba\x95 / EPS\xe3\x82\xb3\xe3\x83\xb3\xe3\x82\xb5\xe3\x83\xab\xe3\x82\xbf\xe3\x83\xb3\xe3\x83\x84\xe3\x83\xbb\xe3\x83\x9e\xe3\x83\xac\xe3\x83\xbc\xe3\x82\xb7\xe3\x82\xa2Position: Japanese Native Customer Support (Video Streaming)Client Background: Global BPO CompanyLocation: KLTenure: PermanentRemuneration: RM8,500-9,000.This is a customer support role for a major streaming website. The role will involve responding to customer enquiries from streaming site users via telephone, email and chat.Specific job description.

• Responding to customer enquiries about online streaming sites via email and telephone (e.g. service content changes, subscription and cancellation procedures, payment enquiries).
• Providing advice and support to customers to enhance their travel satisfaction. Collect feedback and requests from customers and provide feedback to the marketing and product teams to suggest improvements and new services.
• The call centre has a Japanese trainer on site, so you can learn about the business in general and the language in detail.
• You will be paid a monthly performance-based allowance, so you can work towards specific goals.

Requirements:\xc2\xb7 Strong attention to detail and ability to work independently.\xc2\xb7 Excellent communication and interpersonal skills.\xc2\xb7 Ability to make decisions quickly and effectively, especially under pressure.\xc2\xb7 Familiarity with internet culture and social media platforms.\xc2\xb7 Experience with content moderation or related fields preferred.\xc2\xb7 Opens for Japanese NativeWorking hour: 8:00am - 8:00pm (Shift rotation, 8hs working)\xef\xbb\xbfFor those of you aspiring to work globally and fulfil your dream of living Malaysia, EPS Consultants offers comprehensive support for individuals considering job hunting or a career change in Malaysia. Our services include providing information on living in Malaysia, the latest job opportunities, assistance with interview preparation, visa procedures, and document preparation. We are dedicated to assisting you throughout the entire process.Our support services include:1. Job application2. Online/telephone interviews with Malaysian recruiters3. Job introductions4. Company applications5. Online interviews6. Employment offersIf you are keen on pursuing a job in Malaysia, please do not hesitate to contact EPS Consultants. We look forward to helping you achieve your career goals.Sub Specialization : Services;Customer Services
Type of Employment : Permanent
Minimum Experience : Fresher
Work Location : Kuala Lumpur

EPS Consultants