Japanese Speaker (native/non Native) Customer Success Specialist (social Media)
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
MohonKelayakan
- Education Background: Fresh graduates are welcome.
- Have customer service more preferred but not essential.
- Must fluent in English & Japanese (Able to speak, write and read). Japanese language is a MUST.
- Computer literacy.
- Must willing relocate in Penang Area.
- Willing work in Rotational Shift (MON-SUN;7.00am-8.00pm) - 9 hour/shift.
- Customer Support: Provide prompt, accurate, and friendly responses to customer inquiries via email, chat, and phone in Japanese and English. Troubleshoot technical issues with accounts, orders, or payments and guide customers through resolutions.
- Customer Interaction: Respond to customer inquiries and complaints in Japanese promptly and professionally.
- Social Media Strategy Support: Assist in crafting posts, campaigns, and responses tailored to Japanese audiences. Help increase brand awareness through active engagement.
- Language allowance RM1XXX
- Housing RM6XX (EP Holder - Japanese Only)
- 5 Working days (Mon-Sun;7am-8pm - Shift Based) - Rotational Shift (9 hour/shift)
- Sick leave & Annual leave
- EPF & SOSCO (Malaysian)
Maukerja
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Japanese Customer Success Specialist (Social Media)
Bayan Lepas, Pulau Pinang
Job Detail
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Job IdJD1084067
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang, Malaysia
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EducationNot mentioned