Junior Deskside Support Engineer
Bayan Lepas, M07, MY, Malaysia
Job Description
Responsibilities:
Provide prompt and professional Technical Support and User Assistance for all incoming requests. Log, assign, and follow up on tickets to ensure timely resolution. Handle Hardware Provisioning, Application Installation, Device Enrollment, and Equipment Setup in conference rooms. Perform routine maintenance tasks, including printer support, Hardware Collection, and User Printing account registration. Actively participate in training and shadowing to develop skills in areas like BYOD Mobile Devices, Network Configuration, and Security Configuration.
Qualifications:
Foundational knowledge of IT hardware, software, and networking. Excellent customer service skills. A strong desire to learn and a proactive approach to problem-solving.
Job Types: Full-time, Permanent
Pay: RM2,800.00 - RM4,000.00 per month
Benefits:
Health insurance Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1163173
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:36007.0 45592.0 USD
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Employment StatusPermanent
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Job LocationBayan Lepas, M07, MY, Malaysia
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EducationNot mentioned