Job Description

This role is responsible for supporting the

end-to-end administration of General Insurance policies

, ensuring accuracy, compliance, and customer satisfaction. The position covers

policy issuance, renewals, endorsements, cancellations, and receipting

, while maintaining service standards through precise documentation and responsive customer support.

Job Responsibilites

Issuance of new business, renewal, endorsement and cancellation transactions for all lines of General Insurance Performing receipting for all lines of General Insurance Maintain service standards to customers by ensuring the accuracy of policy documentation Manage policy documentation and related administrative duties Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes Undertake any other duties as may be assigned
Job Requirements

Minimum Diploma/Advanced/Higher/Graduate Diploma in any field At least 2 Year(s) of working experience in the related field is required for this position Experience in GI Insurance and with AS400 knowledge would be preferred Able to work in a fast and diverse environment Meticulous with an eye on detail
Job Type: Contract
Contract length: 12 months

Pay: Up to RM4,000.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Work from home
Application Question(s):

Are you Malaysian citizen? How many total experience as Business Operations in Insurance industry
Education:

Diploma/Advanced Diploma (Preferred)
Work Location: In person