Job Description

We are seeking both Junior / Senior Pre-Sales Engineer to support our sales team in promoting and selling our network security solutions. The ideal candidate will have a strong technical background in network security, excellent communication and interpersonal skills, and a passion for staying up-to-date with the latest advancements in the field.

Responsibilities:

Work closely with our sales team to understand clients' network security needs and recommend appropriate solutions Provide technical expertise and support during the pre-sales process, including product demonstrations, proof of concepts, and responding to technical inquiries Stay up-to-date with the latest advancements in network security and apply this knowledge to the pre-sales process Collaborate with our product team to provide feedback on product features and latest release based on client feedback and industry trends Attend trade shows and events to represent the company and promote our network security solutions Ability to lead project and ensure successful project closure on-time will be a plus. Such tasks include client kick-off meetings, planning and configuration, knowledge transfer and documentations Respond to technical support and maintenance requirement as and when necessary, including troubleshooting, incidence response, firmware upgrade, operational maintenance, preventive maintenance and others in a timely manner Be proactive in solving issues by working closely with superior and supplier's technical team for support, knowledge sharing and troubleshooting;

Qualifications:

Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field Minimum of 1-2 years of experience in network security or a related field Strong technical knowledge of network security protocols, tools, and technologies such as switching and routing, LAN/WAN technologies, wireless, firewall, DNS, VPN, SDWAN will be an added advantage Excellent communication and interpersonal skills, with the ability to effectively explain technical concepts to both technical and non-technical audiences Result oriented and client focused Ability to work independently and as part of a team Self-motivated with a passion for staying up-to-date with the latest advancements in network security Possess own transportation and willing to travel
If you meet the qualifications listed above, we encourage you to apply for the position and join our growing team. We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM8,000.00 per month

Benefits:

Professional development
Experience:

pre-sales: 1 year (Preferred)
Work Location: In person