Job Description

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post --
We're looking for a passionate Junior ServiceNow Developer with approximately 2 years of working experience to join our team. You will be instrumental in helping us build and enhance custom workflows and applications. We are seeking someone who is excited about leveraging the ServiceNow platform to drive operational efficiency and improve the user experience.
Key Responsibilities:

• Assist in the development and configuration of ServiceNow modules, particularly IT Service management, IT Operations Management, Workflow App, and HR Service Delivery.
• Support integration efforts between ServiceNow and third-party systems (e.g., Workday, Microsoft Entra) using Workato, REST APIs, Integration Hub spokes, and enterprise connectors.
• Participate in the automation of workflows, including user provisioning, task automation, and SSO enablement.
• Collaborate with senior developers and architects to implement scalable and secure integration solutions.
• Maintain and update technical documentation related to ServiceNow integrations and configurations.
• Troubleshoot and resolve issues related to ServiceNow functionality and integrations.
• Contribute to continuous improvement initiatives aimed at enhancing user experience and operational efficiency.

Experience & Skills:

• Approximately 2 years of working experience with ServiceNow, with a strong focus on development and configuration.
• Good working knowledge of ServiceNow development practices.
• Experience with integrations, especially with platforms like Workday, is value add.
• A passion for using ServiceNow to solve business problems and a proactive approach to enhancing custom applications.
• Solid troubleshooting skills and the ability to work collaboratively in a team environment.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Skills Required