Key Account Executive (luxury)

Kuala Lumpur, Malaysia

Job Description


Responsibilities:

  • Onboard and build relationships with new luxury brands and suppliers by being the go-to person when it comes to supporting their needs at ZALORA
  • Monitor and drive the growth of the brands: create and execute a strategic plan that delivers on business opportunities both for ZALORA and the Brand with accurate forecasting and internal performance tracking
  • Leading the initial commercial performance of the account via rigorous commercial management and strong ownership of the day-to-day customer relationship through effective negotiation, persuasion, and conflict management/resolution skills
  • Co-create brand strategic direction, to test initiatives and learn quickly in order to continuously grow the accounts and the category
  • Liaise with brands and suppliers on campaign objectives and work with Marketing to incorporate Sellers\' promotions into ZALORA\xe2\x80\x99s marketing calendar
  • Work with the brands / internal teams to continuously improve operational aspects of their business which directly impact the customer experience
  • Constantly review brands catalog and assortment to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer journey
  • Handle various sets of daily, weekly and monthly business reports to improve visibility of brands performance
Requirements:
  • 1-2 years of work experience
  • Excellent English skills required
  • Bachelor in Business, Marketing, Finance or related field
  • Exposure in e-commerce and luxury industry is preferred
  • Great negotiation, interpersonal and communication skills with the ability to forge effective cross-functional team relationships and confidently interact with senior stakeholders internally and externally to deliver business outcomes
  • Willingness to work in a multicultural environment
  • Robust marketing & commercial understanding, with innate numerical and analytical skills and ability to derive insights from data.
  • Proven ability to manage multiple projects and priorities simultaneously in a fast-paced and deadline-driven environment
  • Proactivity and entrepreneurial mindset to flex the needs of the role as the category develops
  • Advance working knowledge of Excel, Tableau is preferred
The ZALORA Story

ZALORA is Asia\xe2\x80\x99s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region\xe2\x80\x99s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

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Job Detail

  • Job Id
    JD988704
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned