Job Scope:
Serve as the primary liaison between key customers and internal departments.
Lead and organize meetings for internal and external stakeholders.
Understand customer expectations, requirements, and resolve issues proactively.
Receive, review, and process customer orders accurately and promptly.
Monitor, track, and update order status across all stages.
Maintain accurate records of orders, customer interactions, and internal follow-ups.
Requirement:
0-3 years of working experience in Admin/Sales support/Customer Services role.
Proficient in English and Mandarin. (this role interacts closely with China based stakeholders)
Good stakeholder management skill.
A proactive, collaborative, and solutions-driven mindset.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
Free parking
Meal allowance
Opportunities for promotion
Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Language:
Mandarin (Preferred)
Work Location: In person
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