Job Description

Company DescriptionLife at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Get to know the team:

• You will be part of an exciting team which is responsible for growing and managing the accounts of Enterprise Key Merchants for GrabFood Malaysia.

The Role:

• You will be managing a portfolio of F&B Enterprise Key Accounts with a focus on building lasting relationships and increasing profitability/revenue.
• You will be responsible for the pitching of marketing campaigns and selling of new products/programmes to existing and new merchants to drive growth.
• You will be assisting in elements of business identification, partnerships, account management, and execution strategy. You will be reporting to the Head of Enterprise Merchants, GrabFood Malaysia.

The Day-to-Day activities:

• Manage a portfolio of key chain restaurants with a focus on building lasting relationships and increasing profitability/revenue.
• Liaise with key merchants for merchants funded promo programs, partnerships, new products and new features.
• Identify bottlenecks and potential issues related to merchant operations and deliver solutions to these issues.
• Drive growth of key accounts by analysing data and developing initiatives to increase profitability / revenues aligned with country targets.
• Execute business improvement projects to create value for both merchants and Grab Malaysia.
• Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
• Work across functions to tailor merchant specific needs (e.g. customized reporting, marketing support, integrations).
• Drive operational excellence by working with the merchants and operations teams.

QualificationsThe must/good to haves:

• Demonstrated proficiency in Excel, Powerpoint, Power BI and all Google applications
• A good Bachelor\'s (or above) degree or equivalent
• A good CGPA is plus point
• Past experience in sales, account management, business development, partnerships or equivalent role would be a huge advantage but not a must
• Excellent written and spoken communication skills in both English and Bahasa Malaysia. Ability to speak in other languages and dialects such as Mandarin is an added advantage
• Excellent presentation skillsets and the ability to carry oneself well in business meetings is critical
• As this role requires interaction with senior merchant PICs, demonstrated emotional ability, maturity, excellent manners and tact in dealing with merchant representatives is a must
• Have a competitive edge and thrive in a team environment
• Energetic, enthusiastic and calm even in a dynamic and fast paced environment
• If you live by the mantra \'play hard and work hard\', we want you!

Additional InformationOur CommitmentWe are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

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