Job Description

Job Scope

Key point of contact for assigned accounts (Customers) with the business - Aligning and managing customer's requirements with internal parties and relevant 3rd parties, to ensure consistent growth in business volume and profitability.

Key Responsibilities

Sales Budget : Setting and achieving sales budget for assigned customers based on approved DGP, explore all avenues to expand business and increase sales volume for the assigned customer. Stocks availability and fulfilment : record of CSL measurement Presentation : Use Market Trends, Data, Store Audits and competitor intelligence to develop NPD concepts that are market leading and suitable proposals. Quotations & customer contracts : Prepare quotes for customers, and prepare rationale for the cost breakdown to manage the negotiation tactics. Project Management via Key Data Schedules : Key holder for all projects. Manage and keep track on product launching timeline by communicating and co-ordinating with customer & all relevant internal departments to ensure smooth product launching.
Technical Competencies & Qualifications :

Minimum Degree in any field 5 years+ experience in managing key account customers Exposure to Multi-National Culture | Work-environment Planning and developing a Business Plan to grow profitable sales Confident to handle Internal| External Customer Complaints over email/ phone/ web-interface Lead the interface with customers and ensure all communication is handled in a professional and positive manner
Job Type: Permanent

Pay: RM4,401.53 - RM15,000.00 per month

Work Location: In person