Job Scope
Key point of contact for assigned accounts (Customers) with the business - Aligning and managing customer's requirements with internal parties and relevant 3rd parties, to ensure consistent growth in business volume and profitability.
Key Responsibilities
Sales Budget : Setting and achieving sales budget for assigned customers based on approved DGP, explore all avenues to expand business and increase sales volume for the assigned customer.
Stocks availability and fulfilment : record of CSL measurement Presentation : Use Market Trends, Data, Store Audits and competitor intelligence to develop NPD concepts that are market leading and suitable proposals.
Quotations & customer contracts : Prepare quotes for customers, and prepare rationale for the cost breakdown to manage the negotiation tactics.
Project Management via Key Data Schedules : Key holder for all projects.
Manage and keep track on product launching timeline by communicating and co-ordinating with customer & all relevant internal departments to ensure smooth product launching.
Technical Competencies & Qualifications :
Minimum Degree in any field
5 years+ experience in managing key account customers
Exposure to Multi-National Culture | Work-environment
Planning and developing a Business Plan to grow profitable sales
Confident to handle Internal| External Customer Complaints over email/ phone/ web-interface
Lead the interface with customers and ensure all communication is handled in a professional and positive manner
Job Type: Permanent
Pay: RM4,401.53 - RM15,000.00 per month
Work Location: In person
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