Job Description

Job Title Key Account Manager - Professional Projects

We're looking for a Key Account Manager to join our Professional Business team based in Selangor, Malaysia.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.
As the world leader in lighting, we're constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we're breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
As a Key Account Manager, you'll be responsible for creating value in your channel partners, driving key account plans, and stronger customer connect in the Professional channel.
We're on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!
What you'll do

• Implements structured approach to develop Professional business by increasing depth and width of sales coverage and developing new sales segment through end user engagement and partners.
• Drives for highest levels of customer satisfaction understanding challenges that are critical to customers and takes a solution-based approach.
• Work on driving sales of professional lighting and upselling of Signify's connected lighting systems.
• Engage with various project stakeholders (end user, consultants, lighting designer, contractors and/or partners) as necessary to secure project wins.
• Participates in customer and/or industry events as needed.

Your qualifications

• Bachelor's degree in business technology / sciences / business / electrical or a related discipline
• 7+ years of proven track record in key account management/ consultative selling principles and/or solution sales in a fast-paced technology industry.
• 5+ years of strong history of quota achievement with stellar experience presenting products and services to customers
• 3+ years of value-based selling in a market/customer facing role
• Ability to influence in a fast paced, matrix reporting, multi-cultural environment
• Focuses on customers, creates customer delight
• Understands complex customer sales cycles at strategic level
• Agile and adaptive, collaborative, fast and executes flawlessly
• Delivers on commitments and communicates with impact
• Ability to leverage standard practices and encourages cooperation across boundaries
• High knowledge of account planning and financial acumen
• Fluency in English and Bahasa Malaysia is crucial to succeed in this role
• Previous experience in related field or in serving the Office, Industrial or Hospitality segment is an added advantage

What you'll get in return...
We're offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See through the eyes of our employees!

Skills Required