Job Description

The Key Account Manager is responsible to drive revenue growth and expand market influence. He / She will be nurturing and managing strategic client relationships, crafting and implementing sales plans, negotiating contracts, and collaborating with internal teams to deliver solutions that meet and exceed client expectations.

• Build and maintain strong, long-term relationships with key clients.
• Proactively addressing client needs and ensuring their satisfaction.
• Develop and execute tailored sales strategies to achieve revenue targets for key accounts.
• Identify opportunities for additional sales within existing client portfolios, focusing on value-added services.
• Focus on retaining clients by delivering exceptional service and addressing any issues that arise.
• Lead the negotiation process for new and existing contracts, ensuring favourable terms for both the company and the client.
• Manage contract renewals to secure long-term agreements that align with business objectives.
• Analyse data to identify trends, challenges, and opportunities within key accounts.
• Oversee the billing and payment process, working closely with finance teams to ensure timely collections.
• Address any payment issues promptly, maintaining a healthy financial relationship with clients.
• Work closely with marketing, product development, and customer support teams to ensure a seamless client experience.
• Prepare comprehensive reports detailing account activities, financial performance, and sales forecasts.
• Provide strategic insights to guide business decisions and identify potential risks or growth opportunities.

Multinational company|Career progression

• Possess a Bachelor\'s degree in Chemistry, Biotechnology, or a related technical functions.
• Minimum of 5 years of experience in the B2B chemical industry.
• Deep knowledge of inorganic chemicals and key account management processes.
• Proven success in managing international clients and handling cross-border transactions.
• Strong skills in sales planning and forecasting.
• Consistent achievement in meeting sales goals and growing client accounts.
• Strong skills in negotiation, contract management, and conflict resolution.
• Strategic mindset with strong analytical and decision-making skills.

The company is a leading MNC within the chemical manufacturing industry, serving diverse industries including agriculture, food processing, and industrial applications. They are looking for a Key Account Manager to join their growing teamin Kuching.The opportunity to work in a multinational organisation, career progression and attractive benefits.

Michael Page