Job Description

Kitchen Helper

Location:

Ben's Independent Grocer, Mall of Medini, Iskandar Puteri, Johor

Employment Type:

Full-time / Contract

Job Summary:

As Kitchen Helper at B.I.G., you will be part of a vibrant team that delivers exceptional food and beverage service in a dynamic retail environment. You will play a key role in ensuring customers enjoy a pleasant dining experience, whether they're grabbing a quick bite or enjoying a freshly prepared meal from our food court.

Key Responsibilities:

Customer Service

Greet guests warmly and professionally. Take orders accurately and answer questions about menu items. Upsell promotional items and provide recommendations. Ensure customer satisfaction through attentive service and prompt issue resolution.

Food & Beverage Operations

Prepare and serve food and beverages according to company standards. Assist in kitchen duties including ingredient prep and dishwashing when needed. Maintain cleanliness and hygiene in food prep and dining areas. Perform pre-opening and closing duties as per SOPs.

Cashiering & Transactions

Operate POS systems for order entry and payment processing. Handle cash and other payment methods accurately.

Teamwork & Compliance

Work collaboratively with team members to ensure smooth operations. Adhere to food safety and hygiene regulations. Maintain grooming standards and wear proper uniform. Participate in training and development activities.

Requirements:

Prior experience in F&B or customer service is an advantage but not required. Friendly, cheerful, and able to work under pressure in a fast-paced environment. Good communication and interpersonal skills. Physically fit to stand for long hours and perform manual tasks. Willingness to work shifts, weekends, and public holidays.
Job Types: Full-time, Permanent, Contract, Fresh graduate
Contract length: 3 months

Pay: From RM2,000.00 per month

Benefits:

Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person