Korean Speaker] Customer Experience Associate Urgent Intake

Shah Alam, Selangor, Malaysia

Job Description


MohonKelayakanQualifications:Good communication skill in Korean Language. (Non-Natives need to possess TOPIK 4 or above)Good English communication will be advantage for this position.Able to relocate to MalaysiaFresh graduates are welcomed to applyWorking days: 5 days per week (including weekends & public holiday)Working hours: Rotational Work Shift (9 Hours Per Day)Tanggungjawab :-You will be serving a world famous airlines/travel agency.

  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support.
ManfaatBenefit :
  • Attractive KPI incentives
  • Transportation Allowance
  • Company Corporate Discount
  • EPF, SOCSO, EIS
  • Health and life insurance
  • Medical & Dental Allowance
  • One way flight ticket & 2 weeks accommodation for Expatriate
  • Working Permit will be provided for Expatriate
  • Beverage Machines Subsidy
  • Parking Subsidy
KemahiranCustomer Service Problem-solving skills Communication skillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1073653
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned