Job Description

:

You will be serving a world famous airlines/travel agency.

Communicating with customers through various channels and acknowledging and resolving customer complaints. Modify, change and/or cancel existing reservation. Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support.

Qualifications :

Good communication skill in Korean Language. (Non-Natives need to possess TOPIK 5 or above) Good English communication will be advantage for this position. Able to relocate to Malaysia Fresh graduates are welcomed to apply

Working days:

5 days per week (including weekends & public holiday)

Working hours:

Rotational Work Shift (9 Hours Per Day)

Benefit :

Attractive KPI incentives Transportation Allowance Company Corporate Discount EPF, SOCSO, EIS Health and life insurance Medical & Dental Allowance One way flight ticket & 2 weeks accommodation for Expatriate Working Permit will be provided for Expatriate Beverage Machines Subsidy Parking Subsidy
Job Type: Full-time

Pay: RM9,500.00 - RM11,000.00 per month

Benefits:

Additional leave Dental insurance Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:

STM/STPM (Preferred)
Language:

Korean (Required)
Work Location: In person