The primary role of the KYC Analyst is to review customer identification and proof of residence documents submitted by clients. Additionally, the Analyst will manage transactions and perform updates through the back-office system. Comprehensive training will be provided to equip the selected candidate with the skills necessary for these tasks.
Key Responsibilities:
Review and verify customer identification and proof of residence documents.
Address and resolve alerts during the KYC process.
Facilitate the activation of new customer trading accounts.
Manage client communication through multilingual emails using templates.
Handle back-office functions such as processing withdrawals, transfers, and deposits.
Assist with additional tasks and special projects as assigned.
Qualifications and Requirements:
Proficient in
Thai
and
English
(written and spoken).
Comfortable using PCs, operating systems, browsers, and conducting internet searches.
Prior experience in KYC procedures and/or back-office operations is preferred.
Ability to multitask and meet daily performance benchmarks and deadlines.
Self-motivated, with the ability to work independently with minimal supervision.
Capable of maintaining strict confidentiality at all times.
Job Type: Full-time
Pay: RM2,800.00 - RM3,300.00 per month
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Application Question(s):
Are you a Malaysian citizen?
Language:
Thai? (Required)
Work Location: In person
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