Job Description

Job Summary

Responsible for conducting and monitoring the compliance perspective on the regulatory initiative and ensuring compliance with the established policies in preventing the misuse of telecommunication facilities and services for crime and fraudulent activities in providing a safe environment for all.

Key Accountabilities / Responsibilities

1) Industry Compliance:

Compliance verification among industry players to ensure effective implementation of directives, policies, regulatory frameworks, and SOPs; in fulfilling the stipulated scam-prevention and scam-reduction requirements.
2) Assessment

Monitor the compliance among industry players to ensure effective implementation of directives, policies, regulatory frameworks, and SOPs; in fulfilling the stipulated scam-prevention and scam-reduction requirements.
3) Security Operations:

Contribution to the handling incidents escalated by the National Scam Response Centre (NSRC) under the provision of technical assistance in scam mitigation to Law Enforcement Agencies (LEAs).
4) Data Reporting

Review and prepare data for analysis, intelligence, reporting, and incident response to enhance effectiveness and response to scams, crime, and fraudulent activities via telecommunications networks.
5) Inter-agency Cooperation:

Engage at domestic and international platforms to promote networking, information exchange, and capacity development in scam-related issues.
6) Advocacy and awareness:

Proposing and planning advocacy, awareness, and training programs to enhance internal and external stakeholders' capacity on matters pertaining to crime mitigation and scam interventions.
7) Project Management

Coordinate and assist the project leader in the department to ensure the successful delivery of the project in achieving the intended outcome.
8) Financial Management:

Monitor and control the department's financial budget and costs to ensure effective and efficient utilization of funds.
Ideal Candidate Requirements

Education & Qualifications

Minimum of Bachelor's Degree in Computer Science / Information Technology / Telecommunication Engineering or other related disciplines with a minimum CGPA of 3.00 from a reputable University/College.

Experience

Minimum 5 to 8 years of working experience in a regulatory body and/or information and cyber or/and telecommunication domain is an added advantage. Familiar with social media platforms. Problem-solving skills and out-of-the-box thinking. Multi-task, work independently, and work under pressure with minimum supervision.
Technical & Functional Skills

Analytical reporting skills Technical analysis skills Project and resource management Knowledge on legal, regulatory and governance frameworks Understanding of enforcement and compliance requirements
Leadership & Interpersonal Skills

Problem-solving skills Analytical thinking Excellent verbal and written communication skills Stakeholder management skills Public speaking/presentation skills Good interpersonal skills
Job Type: Permanent

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

Professional development
Schedule:

Monday to Friday
Supplemental Pay:

Performance bonus
Work Location: In person