Job Description

The Engineer is responsible for:

? Patch management: coordination, planning and tracking

? Perform patching and updates on Windows Operating system via MECM or manual either for server

or workstation

? MECM Management : MECM infra management, schedule deployment

? WSUS Management : download patch, schedule deployment

? Audit Management: planning, remediation and tracking

? Obsolescence management : tracking

Key Accountabilities / Responsibilities

? Patch management

? Schedule monthly patch for non-prod and production servers (physical or vm)

? Schedule monthly patch for workstations

? Liaise with application team on the plan date

? Follow up with application team on SIT/UAT sign off

? Raise RFC for servers patching

? Raise RFC for workstations patching

? Deploy patch to server and workstation via MECM or manual

? Update patch tracking report

? Follow up and escalation

? MECM management

? Manage MECM infra, 380+ servers nationwide

? Manage and schedule patch and application deployment

? Perform daily health check on MECM Primary and DP servers

? Coverage : Servers and PC/Laptop

? WSUS management

? Download available patches

? Manage schedule deployment

? Audit management

? Review audit report from Audit and Compliance team

? Provide audit RFI (Request for Information) to Auditor

? Perform audit remediation

? Update audit tracking report

? Obsolesces management

? Track and report on hardware and operating system obsolesces

? Ensure Product Line send reminder to application team on the obsolesces and to advise on

upgrade plan

? Ensure application team submit Technology Risk Exemption for server OS or hardware which

not able to upgrade

? Follow up and escalation

Key Outcomes / Deliverables

? Servers and workstations are patched according to the patch baseline

? Daily health check

? Microsoft patches are downloaded monthly

? Servers and workstations are remediated to comply with IT Security policy

? Obsolesces are tracked and reported to management in management meeting

Job Type: Permanent

Pay: RM10,000.00 - RM13,000.00 per month

Benefits:

Professional development
Work Location: In person