: \xe2\x80\xa2 Minimum 3 years IT experience in customer facing vendor environment. \xe2\x80\xa2 Strong technical background, with experience in hardware and software support, as well as a good understanding of payment terminal technology. \xe2\x80\xa2 Possess a valid driving license, willing to travel outstation as some outdoor payment terminals are located in remote locations, so the ability to travel and work in these environments is important for this role. \xe2\x80\xa2 Customer-focused approach is essential for this role, as the technical support specialist will be responsible for providing a high level of technical support to customers. \xe2\x80\xa2 Proven aptitude in managing multiple tasks in a fast-paced, dynamic environment while meeting critical SLAs and deadlines. \xe2\x80\xa2 Strong working knowledge in Operating System Software (Microsoft Windows and/or RedHat Linux).
ABOUT SYNOPSIS Synopsis is a recruitment platform specialized in Information Technology founded in 2020. We specialize in all aspects of technology hiring with a team of members who have built extensive networks across the banking, financial services, technology and commercial sectors. The technology used in our platform helps candidates to have better visibility and control over their application and personal information. This enables candidates to customize their profile to best portray their technical skills. Our interactive platform allows employers to assess candidates\xe2\x80\x99 profiles to analyze their skill and experience in a very time and cost-effective manner. Employers will now have access to the candidate\xe2\x80\x99s key information before hiring them. What makes us unique from the other recruitment firms and job portals is every candidate in our page has been pre-screened, pre-accessed and interviewed prior to publishing them on our platform.
Bachelor\'s or Equivalent