Job Description

Job Description

• Preferably with at least 3-years working experience in relevant field. To administer, configure, and support for infrastructure system consist of o Microsoft Exchange Online o Microsoft O365 such as SharePoint, Teams, OneDrive, Power Platform o Microsoft Intune (Endpoint Manager) o Microsoft Azure AD and Windows 365 (Azure Virtual Desktop) o Azure AD Conditional Access o Azure AD App Proxy, Enterprise Application and Azure App Registration
• Provide L2 and L3 support to related incidents/service request. Diagnose problems and troubleshooting customer issues. Administer, manage, and configure Azure AD and other Azure AD user and admin roles.
• Manage Office 365 Cloud tenant along with Azure AD identities or accounts. Problems related to Spam, Phishing, Connector, Rules and end-user related email and client issues.
• Perform O365 & Azure services hardening based on security best practices and requirements. Monitor performance and maintain systems according to company requirements.
• Ensure security through access controls, backups, and firewalls. Upgrade systems, clients and software with new update patch releases and models. Expected to work during off-peak hours on system activities (E.g., patching, upgrade, implementation support). Troubleshoot issues and outages and manage SLA\xe2\x80\x99s.
• Build an internal technical documentation, manuals, and IT policies. Good knowledge and experience in automation using scripts.
• Good to have knowledge and experience in Azure Automation & Graph API

Job Requirement

• Candidate must possess at least Bachelor\xe2\x80\x99s Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
• Strong and effective communicator, with working proficiency in English and Cantonese to liaise with Cantonese speaking customers. At least 3 year(s) of Working experience in the related IT Infra or cloud field is required for this position
• IT Certification (E.g., MCITP, MCSE, VCP, SCSP, NCDA, ITIL) added advantage. Career advancement and dynamic working environment for successful Candidate.
• Knowledge in IT Service Management Tools such as ServiceNow and ManageEngine ServiceDesk.

Required Skill(s)

• O365 administration, messaging, collaboration tools and basic understanding of Power Platform servicesMS Exchange Server, O365 (Email, SharePoint, Teams, etc.), Azure AD and cloud resources, Good MDM/Device management experience, Windows Server AD, DNS, DHCP Skill Set.

Job Types: Full-time, Contract Pay: RM4,800.00 - RM7,000.00 per month Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Overtime pay
• Signing bonus