Job Description

Responsibilities: \xe2\x80\xa2 Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Cantonese/Mandarin. \xe2\x80\xa2 The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement and General Business. \xe2\x80\xa2 Interpret with the highest degree of accuracy and completeness in consecutive, simultaneous and sight translation modes. \xe2\x80\xa2 Perform other task as assigned Customer Support (English & Mandarin). Requirements : \xe2\x80\xa2 Within the age group of 18 \xe2\x80\x93 60 years old (Freshers & retirees are most welcomed too). \xe2\x80\xa2 Previous working experience in customer service, or customer service-related fields is an added advantage but not necessary. \xe2\x80\xa2 Possess good telephone etiquette with a pleasant voice. \xe2\x80\xa2 Good communication and interpersonal skills. \xe2\x80\xa2 Ability to multi-task, priorities and manage time effectively & social media savvy. \xe2\x80\xa2 Candidate needs to be able to work in Rotational Shift, 80% of the roster is on Night Shift supporting the US market \xe2\x80\xa2 High Proficiency in Mandarin/Cantonese + English (verbal, written & comprehension skills) Benefits : \xe2\x80\xa2 Annual leave \xe2\x80\xa2 Medical leave \xe2\x80\xa2 Bonus \xe2\x80\xa2 KWSP and SOCSO. \xe2\x80\xa2 Medical Insurance Coverage. \xe2\x80\xa2 A good career pathway \xe2\x80\xa2 Attractive Training and Promotion \xe2\x80\xa2 100% Home-based \xe2\x80\xa2 Able to enjoy good work life balance, guided by strong people person leaders who will help you to grow professionally.
BrainHunters is a Leading Recruitment Company in Malaysia that is in the business of helping companies and individuals to achieve their strategic HR and Career goals. We understand your people are crucial to drive sustainable and profitable growth. BrainHunters is here to help you engage your HR challenges, as we utilize a holistic & systematic method to provide a comprehensive and in-depth solution that meets your need. We strive for SUCCESS on every recruitment assignment. We believe our clients recognize the value of this approach and we strive to HIRE the best Talent for you, EFFICIENTLY and EFFECTIVELY. Our service covers comprehensive aspects of recruitment from specifying, evaluating, sourcing, interviewing, and shortlisting, to background search and personality analysis of candidates. We are committed to personalized service, professionalism, confidentiality, and integrity in providing recruitment solutions and maintaining the most ethical standards.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent