Job Description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur's endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.
About Four Seasons Hotel Kuala Lumpur
The Golden Triangle neighborhood, Kuala Lumpur's thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city's dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city's major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a "city within a city," the KLCC will offer designer shopping, fine dining, and the best of the city's electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park's 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur's culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur's endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
Laundry Manager
The Four Seasons Hotel Kuala Lumpur is looking for a Laundry Manager, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Director of Housekeeping.
The Laundry Manager is responsible for operational managing and coordination of the entire laundry and valet operation. He /She are responsible for ensuring excellent quality of product in dry cleaning and laundry methods.
The Laundry Manager is responsible to select, staff, train and supervise all Laundry employees. Develops and control operating budgets, determine requirements for capital expenditures, linen and consumable items. Forecasts labor and process the daily payroll. Administers and controls all Laundry operations to achieve Four Seasons standards and objectives. Directly responsible for efficient and productive valet operation. Seeks to maintain the highest quality of care for both guest and employee clothes/uniforms. Organises and directs all meetings with staff. Ensures all staff is exposed to constant training and refinement on an on-going basis.
Maintains good working relationships with all departments in the hotel. Develops production schedules to meet Housekeeping and Food and Beverage requirements. Participates in inventories of all uniforms, linens and supplies as well as an inspection checklist for Laundry. Participates in the daily routine of receiving, handling, tagging, spotting, cleaning, pressing and packaging of all guest or staff clothes. Requisitions and handles all equipment and chemicals in Laundry/Valet as well as train those in the department in their proper use and care. Monitors a maintenance program for all equipment developed by Engineering. Establishes and implements energy conservation policies and procedures. The ability to check washing formulas, making corrections and improvements whenever possible. Maintains a clean and organized working environment in the Laundry department at all times. The ability to assist in the pick-up and delivery of guest clothing. Able to maintain proper issuance/control and operational procedures for uniforms.
Candidates must have a firm knowledge of the Laundry Operations, and speak Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
What to expect: You will......
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence