Job Description

Are you ready to shape a better tomorrow?AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.If you want to shape a brighter future at AIA Digital+, please read on.About the Role \xe2\x80\xa2 Ensure Availability & Stability of RPA Cloud Infrastructure / Platform, and operates under appropriate parameters and security measures.

• Support, maintain and monitor RPA Cloud Infrastructure / Platform.

Why Us?In AIA Digital+, we serve as AIA\xe2\x80\x99s Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a seamless, human centered experiences to positively impact the lives of millions of people.Join us as a part of AIA Group family today!Roles & Responsibilities

• Platform maintenance including the following but not limited to performing regular patches, platform upgrade, VM & UiPath Orchestrator related maintenance, relevant coordination works, DR (Disaster Recovery) and recertification activities.
• Build and manage environment(s) and their scalability and performance.
• Implement technical changes relating to ServiceNow incident/problem/change requests and performing Production deployment.
• Resolve operational problems related to server and user infrastructure using identification, isolation, and troubleshooting techniques by working internally (among AIA colleague) and/or externally (vendors) where necessary.
• Adherence to AIA IT standard policies (e.g. Security policy and Incident, Problem & Change policies), SLA, audit compliance, IT best practices and maintaining relevant IT documentations (e.g. team SOP / IT Handbook etc.).
• Standby and work during weekend for maintenance, major incident and project activities where necessary.
• Supporting Assistant Manager/Manager on work assignments where necessary.

Build a career with us as we help our customers and the community live healthier, longer, better lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA