Contract type: FULL_TIMESpecialism: Tech & TransformationFocus: Software DevelopmentIndustry: ITSalary: NegotiableLocation: Petaling Jaya FULL_TIMEConsultant: Sarah NunisJob reference: 2TQ8Y5-1497AEAEDate posted: 05 April 2024 petaling-jaya tech-transformation/software-development 2024-04-05 2024-06-04 it Petaling Jaya MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueOur client is seeking a dedicated and experienced Lead for their Application Support team, specialising in Security Solutions. This role is pivotal in providing high-quality operational and technical application support to customers and internal business stakeholders.What you\'ll do: As a Lead for Application Support specialising in Security Solutions, you will play a crucial role in supervising a dedicated team, ensuring rapid service restoration during incidents. You will take ownership of problems, conducting thorough root cause analysis to prevent recurrence. Your commitment to continuous improvement will be evident as you identify potential areas for service enhancement, always striving to exceed SLA expectations. Your strong leadership skills will shine as you coach your team, fostering a culture of excellence within your department.
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