Lead, Center Of Sales Excellence

Petaling Jaya, Selangor, Malaysia

Job Description


Company DescriptionLife at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Get to know our team:Sales Enablement equips Grabbers with tools and resources for their OneGrab Journey. In 2023, the team launched initiatives supporting various Grab teams. Their vision, "Driving Sales Excellence," aims to:

  • Drive: revolutionize the approach to enable a salesforce
  • Sales Excellence: best-in-class and certified sales force that engages with content, tools, training, and technology, and drives growth for Grab
Get to know the role:We\'re seeking a leader for the Center of Sales Excellence to drive the success of Sales Enablement programs within the #OneGrab Ecosystem. This role involves collaborating across verticals (GrabAds, MEX, GFB, GS, Self Serve, and Financial Products) to enhance sales excellence and align with market leadership. Responsibilities include skill development, implementing consultative selling (Value Sales Framework), and improving customer relationships.You have strong business acumen, technical expertise, and a proven track record in sales excellence and coaching. This position requires regional perspective and reports to the Head of Sales Enablement.Critical Tasks you will perform:
  • You will spearhead the Center of Sales Excellence to equip Grab sales teams with the latest product knowledge and training, reducing sales cycle time and improving customer satisfaction.
  • You will develop and implement a value sales framework that helps sales teams effectively articulate Grab\'s value proposition, fostering a customer-centric approach and driving revenue.
  • You will be the subject matter expert in Grab Sales Skills development, creating plans to support team goals and career growth.
  • You will identify and address competency gaps through tailored training programs, managing the entire Sales Skills development process with internal and cross-functional teams.
  • You will own and optimize content, curriculum, and certification strategy on Grab\'s Sales Enablement platform, ensuring alignment with industry needs.
  • You will plan and oversee project timelines for sales enablement programs, ensuring timely execution and reducing sales cycle times.
  • You will engage with leadership and teams across markets to align on enablement needs and measure the impact of sales content usage.
QualificationsWhat Skills You Will Need
  • You have 8 years of experience in tech companies or startups in pre-sales, sales, business development, sales enablement, or marketing.
  • You have experience in direct sales or coaching, with a strong grasp of the entire sales process.
  • You have expertise in the GROW coaching framework; ADKAR knowledge is a plus.
  • You are proficient with tools like CRM software, Seismic Enablement Cloud, and marketing automation platforms.
  • You have communicated sales and marketing initiatives across organizations and understand digital media and advertising trends.
  • You are detail-oriented, manage time well, and have experience leading teams and projects across different areas.
  • You have creative skills, including design, digital UX, and video production, with tools like Final Cut Pro.
Additional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:
  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life\'s challenges.
What we stand for at GrabWe are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Grab

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Job Detail

  • Job Id
    JD1059413
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned