Job Description

Role Responsibilities

The Technology, Transformation & Operations Vendor Management team support all business units for Technology & Operations throughout the entire contract lifecycle. Initially in an advisory capacity during pre-contract (Day-1) stages supporting the Requestor and Supply Chain Management, then taking a more active role post contract (Day-2) actively supporting contract owners to manage their individual arrangements and taking a broader supplier management role.

The role-holder will be primarily responsible to manage all data and reporting requirements for the Vendor Management Team. This includes conceptualising, developing, implementing & supporting data & automation solutions. It includes managing the upkeep of the data & environments. The role also provides an opportunity to learn and understand contract management, thus providing an excellent career path into Vendor Management.

Responsibilities

Strategy

• Responsible for managing all the reporting requirements related to TTO contracts and suppliers
• Develop and implement reporting utilities for the Vendor Management team, working closely with the Supplier Managers, TPRM and the source system teams
• Act as the primary contact for all data related requests from the stakeholders

Business

• Support the Supplier Manager in providing oversight of the Bank\xe2\x80\x99s technology contracts and suppliers
• Be able to understand and familiarise with the Contract Management fundamentals
• Preparation and review of Supplier Tear Sheet to be used by senior leadership team members when meeting with suppliers.
• Work closely with the contract manager or service owner(s) to monitor supplier performance (SLA), to resolve disputes and impasse and ensure commercial terms and objectives are delivered throughout the term of the contract.

Processes

• Responsible for managing (development & support) all the online dashboards, portals and sharepoints within the Vendor Management team
• Work closely with the Vendor/Supplier Managers in providing support with Monthly and adhoc management reporting
• Tracking and reporting of strategic vendor management activities, including spend analysis and quarterly balanced score cards
• Support Senior Supplier Managers and other team members as and when needed to balance workload to deliver robust collective vendor management function.

Risk Management

• Engage with TPRM team, associate risk groups and TTO process owners to ensure Third Party reports are available to the senior management teams in a timely manner.
• Support the risk team in all audits (internal & external) & regulatory reviews and assist Risk and Compliance teams with data and automation activities

Governance

• Ensure all TTO third party engagements adhere to the Group Third Party Risk Management (TPRM) Policy and Standards and provide regular reporting to senior management
• Responsible for data quality and integrity of the reports within the Vendor Management systems
• Escalate any issues to the relevant stakeholders and ensure they are fixed on time

Regulatory & Business Conduct*

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications

Training, licenses, memberships and certifications

• Desired education - Bachelor\xe2\x80\x99s degree in Business Administration, Finance, Information Technology, Engineering or related field.
• At least 8-10 years with Commercial, Finance, Sales, Procurement/Supply Chain, Contract Management and/or IT project delivery background with proven track record of building and developing IT solutions
• Ability to implement IT projects in an agile environment
• Strong background with data analytical tools Tableau, Dataiku, MS Excel, Power BI
• Experience in using scripting tools like Python
• Strong experience in using collaboration/workflow tools like Sharepoint, Power Automate, JIRA, Confluence
• Very good level of familiarity with IT environment, emerging technologies and IT standards, policies and procedures and project management framework.
• Excellent communicator both written and verbal
• High integrity, self-motivated and ability to identify problems, contribute, propose solutions and follow-up diligently towards resolution.
• Team player and able to learn quickly and work effectively across multiple organisations in a global team..

ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*

• Technical Competency Name: Proficiency Levels
• Analytical Tools \xe2\x80\x93 Tableau, MS Excel, Power BI
• Scripting & Transformation Tools \xe2\x80\x93 Dataiku, Python Advanced
• Collaboration Tools \xe2\x80\x93 Sharepoint, Confluence, Power Automate Expert
• Workflow Tools \xe2\x80\x93 Pega, Microstrategy Entry

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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